WhatsApp to start handling user complaints In-App / Digital Information World

The most popular way for people to stay in touch these days is via WhatsApp, which has now become the biggest instant messaging app in the world. However, several users often complain that it is difficult to get the support they need, as the process often required them to email WhatsApp and wait for a very long time to get the response they were looking for. .

According to WABI, WhatsApp rolled out a feature that could have fixed this issue in March 2021, but the feature disappeared without explanation. The way this feature worked was that it let you message WhatsApp directly from the app itself. Someone from WhatsApp would then get back to you via WhatsApp message, and suffice it to say, this was an update that the vast majority of users were really happy with, even though it was still in beta testing. .

With all that said and now out of the way, it’s important to note that this feature is gone, but the good news is that WhatsApp is now bringing it back. There may have been a few tweaks they needed to make, but either way, most users will be happy that something like this is possible for them now, with everything considered and accounted for.

One thing to note about this is that all messages you receive from WhatsApp will be marked with a green tick. This can help you determine whether or not a message is from WhatsApp or a malicious actor posing as a company representative. You should be careful to only chat things from a WhatsApp account that has a green tick in order to avoid facing cybersecurity issues.

Read next: Crypto miners are the most common web threats with over 177,000 unique malicious URLs

About Donald J. Beadle

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