Online card company Funky Pigeon has suspended all orders from its websites amid a “cybersecurity incident”.
The WHSmith-owned retailer said it was targeted by hackers last Thursday and forced to shut down its systems as a security measure. It’s not yet clear if any personal data was accessed, but the company said it was investigating a breach of customers’ names, addresses, email addresses and personalized card designs.
Despite this, the company announced that no payment information or customer account passwords were accessed following the hacking incident. Funky Pigeon also said it will write to all customers who have used the service in the past 12 months to let them know about the incident, the shimmer reports.
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If you’ve used Funky Pigeon’s services in the past 12 months, you should keep an eye out for an email from the company, which will likely inform you of the precautions you need to take to protect your data. Parent company WHSmith said in a statement: “We take the security of customer data very seriously.
“The company has temporarily suspended orders from the website and is currently investigating the details of the incident with external IT specialists.
“No customer payment data, such as bank account or credit card details, has been put at risk – all such data is handled securely by accredited third parties and is securely encrypted.”
He added: “We would like to sincerely apologize to our customers for any concern or disruption this may cause, and reassure them that our teams are working around the clock to investigate and resolve this incident.
“As our investigation progresses, we will provide further updates to customers and other affected parties as needed.”
The company also notified regulators and law enforcement authorities of the cybersecurity breach. It comes just weeks after arts and crafts chain The Works was hit by a similar cyberattack.
It had to shut down access to its data internally and externally earlier this month after hackers targeted its systems, leading to a temporary suspension of deliveries of new stock and longer delivery times for orders. in line.
What should I do if I fear that my data has been hacked?
If you are a regular Chrome browser user, there is a free supplement created by Google that allows you to check if your online credentials have been compromised. Password Checkup is a free extension designed to enhance a user’s online security by scanning known databases.
It identifies usernames and passwords that hackers have stolen and made available to other cybercriminals. It is also strongly recommended that you regularly change your passwords for different websites and applications while avoiding using the same password for multiple accounts.
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